FAQ
WHAT DOES MADE TO ORDER MEAN?
Most Fliukka products are produced after an order is placed. This helps reduce unnecessary inventory and overproduction.
ARE FLIUKKA PRODUCTS UNISEX?
Yes. Our products are presented as unisex. Please review the size guide on each product page before ordering.
WHERE CAN I FIND MATERIAL INFORMATION?
The fabric composition, product details, care instructions, and available certifications are listed on each product page.
DO YOU SHIP INTERNATIONALLY?
Yes. International shipping is available to supported destinations. Available shipping options and costs are displayed at checkout.
HOW LONG WILL MY ORDER TAKE?
Production and delivery times depend on the product, destination, and fulfillment location. An estimated delivery time is displayed during checkout.
HOW CAN I TRACK MY ORDER?
You will receive a shipping confirmation email with tracking information when your order is ready to ship.
CAN I CHANGE OR CANCEL MY ORDER?
Contact us as soon as possible. Because products are made to order, changes or cancellations cannot be guaranteed after production begins.
WHAT IF MY ORDER ARRIVES DAMAGED OR INCORRECT?
Contact Fliukka within 30 days of receiving your order. Include your order number, a description of the issue, and clear photographs of the product.
DO YOU ACCEPT RETURNS OR SIZE EXCHANGES?
Because products are made to order, we do not accept returns or exchanges for an incorrectly selected size or color, or for a change of mind. Confirmed production or fulfillment errors will be handled at no additional cost.
Find you answers here
About on-demand manufacturing and its benefits to the product description?
This product is made especially for you as soon as you place an order, which is why it takes us a bit longer to deliver it to you. Making products on demand instead of in bulk helps reduce overproduction, so thank you for making thoughtful purchasing decisions!
Production & Shipping Time:
- Production: All our products are made on demand. Production time typically takes 2 to 7 business days.
- Shipping: Delivery times vary by region but are generally between 5 to 15 business days after shipping.
- Note: During peak seasons, shipping times may be slightly longer.
Order Tracking:
Order Tracking:
Once your order has been shipped, you’ll receive an email with a tracking number to monitor your delivery status at any time.
What should I do if my order hasn’t arrived within the estimated time?
What should I do if my order hasn’t arrived within the estimated time?
Please contact us at our customer support email (fliukkacservice) to check the status of your order.
International Shipping Policy:
We offer flat-rate shipping worldwide. The specific shipping rate for each product category is automatically applied at checkout.
Where do you ship to?
We ship worldwide. Some regions may have temporary restrictions due to external factors.
Can I combine products from different categories and pay a single shipping rate?
Shipping rates are calculated based on the product type. If your order includes items from different categories, the rates will be added together
Couldnt find your answer?
Were here to help. If you couldnt find the information you were looking for, please reach out to us directly. Our team is eager to assist you.