Refund policy

Every Fliukka item is made to order. For this reason, we do not accept returns or exchanges for an incorrectly selected size or color, or for a change of mind.

Please review the product description and size guide carefully before placing your order.

If your order arrives damaged, defective, misprinted, or incorrect, contact Fliukka within 30 days of receiving it. Include your order number, a description of the issue, and clear photographs showing the product and the problem.

Claims for packages lost in transit must be submitted within 30 days after the estimated delivery date.

Please contact Fliukka before returning any product. Returns sent without prior authorization may not be accepted.

If an order is returned because the customer provided an incorrect or incomplete address, or because the shipment was not claimed, the customer will be responsible for the cost of reshipping it.

If the issue is confirmed as a production or fulfillment error, Fliukka will provide an appropriate replacement or refund at no additional cost.

Refunds, when approved, are issued to the original payment method. Processing times may vary depending on the payment provider.

This policy does not limit any consumer rights required by applicable law.