Materials
Every Fliukka item is made to order. For this reason, we do not accept returns or exchanges for an incorrectly selected size or color, or for a change of mind.
Please review the product description and size guide carefully before placing your order.
If your order arrives damaged, defective, misprinted, or incorrect, contact Fliukka within 30 days of receiving it. Include your order number, a description of the issue, and clear photographs showing the product and the problem.
Claims for packages lost in transit must be submitted within 30 days after the estimated delivery date.
Please contact Fliukka before returning any product. Returns sent without prior authorization may not be accepted.
If an order is returned because the customer provided an incorrect or incomplete address, or because the shipment was not claimed, the customer will be responsible for the cost of reshipping it.
If the issue is confirmed as a production or fulfillment error, Fliukka will provide an appropriate replacement or refund at no additional cost.
Refunds, when approved, are issued to the original payment method. Processing times may vary depending on the payment provider.
This policy does not limit any consumer rights required by applicable law.
Collapsible content
Packaging
We package every order with care to make sure your products arrive safely. Depending on the item and where it’s going, we use materials like paper or plastic mailers, cardboard boxes, and protective inserts such as foam pouches or bubble wrap when needed.
All apparel orders shipped from our in-house facilities now use post-consumer recycled (PCR) plastic bags. In North America, where most of our customers are located, we’ve fully switched to packaging with 90–100% PCR plastic content.
Common packaging materials
- Poly mailers (white or grey): Made from at least 70% PCR plastic.
- Clear inside bags: At least 30% PCR, used to group multiple items.
- Cardboard boxes: Used for fragile or larger items.
- Eco mailers in Australia: Compostable mailers with clear composting instructions.
- Bubble envelopes: Used for specific products like notebooks and pin button sets.
- Stay-flat envelopes: Provide extra support for flat items like posters and stickers.
Are Printful’s packaging materials sustainable?
Yes; we’re committed to using sustainable packaging wherever we can, and we know it matters to you too.
For apparel orders shipped from our in-house facilities, we use post-consumer recycled (PCR) plastic packaging. PCR plastics are made from recycled materials like used shopping bags and wrapping film, which helps to lessen their environmental impact.
Here’s what that looks like:
- Outer mailers (white or grey): At least 70% PCR worldwide.
- Inner bags (clear) for multi-item orders: At least 50% PCR.
- In North America, apparel packaging is now 90%-100% PCR plastic.
PCR plastic is just as durable and protective as virgin plastic, but it’s a more eco-friendly choice. You can read more about our packaging
Are the packaging materials recyclable?
Yes; many of the materials we use for packaging can be recycled, but it depends on your local recycling guidelines and the type of packaging used.
What can be recycled?
- PCR plastic mailers: Made from low-density polyethylene (LDPE), also known as number 4 plastic. This type of plastic is recyclable but usually not accepted in regular curbside bins. Instead, it needs to be dropped off at designated recycling points (like those for plastic bags).
- Kraft mailers and cardboard boxes: These are widely recyclable and can go in your paper recycling bin.
Local recycling rules
Recycling practices vary by location, so it’s always best to check with your local waste management provider for proper sorting instructions.
Note: Placing the wrong materials in the recycling bin can contaminate the entire batch and cause it to be discarded.
Returns
To start a return, you can contact us at fliukkawear@gmail.com.
How do I return or exchange an item?
To start a return, you can contact us at fliukkawear@gmail.com.
If you received damaged or incorrect merchandise, please contact us, describe the damaged products and include a photo (if possible) so that we can immediately replace your item(s). Claims deemed an error on our part are covered at our expense.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
We only accept returns and exchanges 14 days from date of delivery. Please note that returns and exchanges CANNOT be washed, worn, or damaged in any way.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
How do I care for my product?
We use water-based inks that are absorbed by the fibers of the garment.
Any odor it leaves behind will fade significantly when left out, and will be gone entirely once the item is washed.
To best preserve the life of the design, we recommend Wash inside out with cold water.
Do not use bleach.
Do not iron directly on the printed area.
Air dry when possible.